Speak Easy

The Communication Guide for Career and Life Success

Are you struggling to be heard? Do you:

  • Want to be more at ease when you talk to people?
  • Sometimes wish you had expressed yourself differently?
  • Want people to take what you say more seriously?

If you find yourself getting tongue-tied, feeling uncomfortable speaking or having trouble responding to difficult requests, then this book can help you.

Communication shouldn’t be a barrier that stops you from getting ahead at work. Instead, it’s time to make it one of your strengths.

Speak Easy will help you improve your communication skills and get heard. You’ll get stories of people like you, clear guidelines on how to adjust what you’re saying and lots of examples of how to express yourself more effectively.

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Speak Easy Book

Speak Easy Radio Interview

KIRKUS
REVIEW

In this self-professed consolidation of popular communication, assertiveness, career and leadership-training best practices, Friedlander bridges the gap between business and personal communication by offering a synthesized approach that can be used at the office or home.

Friedlander’s comprehensive handbook is designed to guide the reader through a step-by-step, broad-based methodology for improving personal and professional communication. Starting with the basics, she organizes the material into functional sections that gradually build on a logical progression of ideas, with each of the 13 chapters ending with a five-point summary meant to maximize knowledge transfer.

Context-sensitive anecdotes, practical exercises, illustrative examples and clearly highlighted takeaways fill out a user-friendly presentation that delivers what it promises–self-awareness, self-expression and enhanced communication. The “world of work” is the primary context for examining the nature of good communication skills, but Speak Easy effectively widens its net to pull in a varied target audience composed of diverse roles and lifestyles. The book approaches its topic in a balanced yet unexpected way.

The author brings together the nuts-and-bolts of communication, but then connects this to the emotional component of human interaction, illustrating the pitfalls, potholes and dead ends that can result from a badly chosen word, or worse, an uncontrolled verbal meltdown. As obvious as these hazards might appear, helping the reader to see that words, actions and feelings work together to create successful communication is a strategy that unifies the book.

In a marketplace glutted with self-help guides, how-to tomes and handbooks for dummies and idiots, Speak Easy rises above the cacophony of business and personal-growth gurus who promise the moon to offer clear, practical and actionable personal change that can actually make a difference. Easily readable, visually presented and impeccably organized, this work will provide valuable reading for any business, family or individual.

Will help those who want to untie their tongues and avoid the hazards of miscommunication.

    Cynthia Friedlander brings her years of coaching and communicating expertise to deliver a wide range of advice, tips, and best practices; … no topic is too small or too large for her to cover in depth.

    Mark Sirkin, Ph D.
    Director, Mental Health Counseling Program, School of Social and Behavioral Sciences, Mercy College
    Mark Sirkin

    SPEAK EASY addresses the important elements of good communication both at work – and outside of the workplace as well. It provides a solid foundation of communication techniques and very specific examples of how to put them into practice. In simple, direct language, it helps the reader achieve a communication style and ability that translates into career- and life- success.

    Melinda Wolfe
    Global Head of Human Resources at GLG (Gerson Lehrman Group). Previous strategic roles in Diversity and Talent Development for Goldman Sachs, American Express and Bloomberg.
    Melinda Wolfe

    Cynthia Friedlander has given us all an enormous gift by writing SPEAK EASY. Cindy has identified various communication styles (and their underlying causes) in an engaging manner and provides readers with practical techniques to improve the effectiveness of their communications. It is the lucky reader who benefits from the wisdom and insights that Cindy has gained through her years as a highly sought-after executive coach.

    Cynthia “Cindy” Augustine
    Global Chief Talent Officer, FCB – Foote, Cone & Belding. Previously SVP Talent Management, Time Warner, Inc. and SVP HR, The New York Times
    Cindy Augustine

    Communication is at the heart of our society. SPEAK EASY is a practical how-to guide for enhancing the effectiveness of how we transfer our thoughts and emotions. Cynthia Leeds Friedlander combines her practical down-to-earth personal style with professional insights gained from her extensive career in Communication and Career Management to create a practical guide to improving your everyday communication skills.

    Nancy E. Walcott
    Project Manager, JP Morgan Chase Former Vice President, Strategy & Planning, HSBC Bank USA, N.A.
    Nancy Walcott